Privacy Policy – NALM Pay Technology Private Limited

At NALM Pay Technology Private Limited, we value the privacy and security of our customers’ information. This Privacy Policy outlines how we collect, use, store, and protect the personal data of our users. By using our services or interacting with our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information when you interact with us:

  • Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and other contact details you provide when you inquire about our services or engage with us.
  • Transactional Information: If you make a purchase or use our services, we may collect details about the transaction, such as payment methods, transaction amounts, and other relevant details.
  • Technical Information: When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, device information, and usage data through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal and transactional information to deliver our IT solutions, eCommerce services, and payment gateway integrations.
  • Customer Support: We use your contact information to respond to inquiries, provide support, and resolve issues related to our services.
  • Marketing Communications: With your consent, we may send you promotional emails, newsletters, or offers related to our products and services. You can opt out of these communications at any time.
  • Improve Our Services: We may use usage data and feedback to improve our services, enhance user experience, and develop new offerings.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal and transactional data. This includes encryption technologies, secure servers, and regular security audits. While we take reasonable precautions to protect your information, please be aware that no method of electronic transmission or storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and customer support platforms.
  • Legal Compliance: We may disclose your information if required by law, legal process, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or entity.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, track user behavior, and analyze trends. You can control the use of cookies through your browser settings. However, disabling cookies may impact the functionality of certain parts of our website.

6. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information by contacting us at info@nalmpay.shop.
  • Data Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations.
  • Opt-Out: You can opt out of receiving promotional emails or communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please feel free to contact us at: